Audio Advice Revolution
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Free Shipping On All Orders, No Minimums.
We offer free 2-day shipping on most products within the continental US.
Weekdays - Orders placed by 2pm EST ship same day. Orders placed after 2pm EST will ship the following business day.
Weekends - Orders placed on Saturday and Sunday will ship Monday.
Orders requiring motor freight delivery may take more than two business days. Once your order has shipped, you'll receive a shipping confirmation email with a tracking number for easy tracking.
Orders that contain items that are currently backordered, special order, or out of stock will ship complete once all items are in-stock unless otherwise requested.
If you need it faster, you will have the option of choosing a quicker shipping option when you checkout on the website.
At this time, we do not ship internationally and orders to Hawaii and Alaska may incur an additional shipping charge. Please contact us at 888.899.8776 or email support@audioadvice.com to confirm.
Rerouting and Address Changes
We cannot make ANY address changes once an order is placed. If you are unable to accept delivery of your package as ordered, we will need to cancel your order, return the package to sender and have you replace your order through our website.
Keep the Box
We suggest you keep the shipping box or boxes for at least 30 days. It is actually a great idea to keep boxes for audio products for the life of the product. Having the box and all packing will increase the trade-in value should you decide to move up and they are handy to have should you ever need to send the unit in for repair.
How To Receive a Motor Freight Order
The trucking company will contact you to schedule a convenient time to deliver the order. Please note that you must be present for delivery.
Visually inspect the box to make sure you see no signs of damage. If you notice any damage at all, take some pictures with your phone and make a note of them on the delivery receipt the driver will ask you to sign. If it is obvious that the product is damaged, please refuse the order and contact us immediately at 888.899.8776 or email support@audioadvice.com.
Open your box as soon as possible and inspect the product for damage and contact us if you find anything wrong.
uShip In-Home Delivery
Due to current concerns surrounding COVID-19, uShip is able to offer THRESHOLD SERVICE ONLY at this time. To ensure everyone’s safety, uShip is advising carriers to refrain from making room-of-choice deliveries. Threshold service consists of the shipment being brought into the first door of the address or the lobby of an apartment/condo, and does not include set-up, installation, assembly or debris removal.
What to Expect: Most oversized items will be delivered within 2-3 weeks. Your carrier will place your item inside the first door of the address or the lobby of an apartment/condo.
Appointment Scheduling: Your delivery partner will call 24-48 hours prior to delivery to arrange an appointment window.
How to prepare for in-home delivery:
- Determine the clearest path from the street to your home
- Measure entrances and hallways to ensure your item will fit
- Remove any wall hangings or clutter to ensure a clear path and to prevent damages
- Remove old furnishings to allow placement for your new piece
Check your furniture for damages: We rarely expect damaged furniture, but in the instance it does happen, we have you covered. Once your item’s packaging is removed, check for any damages that may have occurred in transit. Take pictures of any damages and notate appropriately on the delivery receipt. Keep possession of the damaged piece and contact us via phone or email and we’ll start the process to repair/replace your new piece of furniture. For uShip customer support, please call 800-698-7447.
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backward to make sure you're 100% satisfied and we won't accept anything less. We offer 30-day hassle-free returns and personalized service from real, live people.
If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges. We want to treat your system as if it is our own and want you to be completely satisfied with your purchase.
Please see the instructions below. We only accept returns for any product purchased directly from our website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis.
Non-Returnable Items
The following items cannot be returned or cancelled:
- Special/Custom Order Items
- Open Box Products
- Gift Cards
- In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
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Turntables With a Broken Stylus: All turntables ship out with the stylus intact. If you return a turntable or phono cartridge with a broken or missing stylus you will be subject to a return fee. Please be careful when setting up your turntable and contact us with any questions.
Is It Easy To Return An Item?
Yes, simply give us a call at 888.899.8776 or you can email our support team at support@audioadvice.com. Many times our team of experts can help figure out why the product might not be working like you expected and get things fixed over the phone, so don’t be surprised if we ask a few questions, we love troubleshooting!
If our tech help can not make you happy, we will email over a return shipping label with a Return Number.
Hopefully, you saved all of the original item’s box and packaging inserts. You will want to pack back up your return or exchange in the same way it came out of the original box. Once you have everything packaged correctly, tape the box on the top and bottom to assure it stays together. If Audio Advice shipped the item to you inside a second box, it's a good idea to use that same extra box to help prevent damage on its way back to us. To avoid it accidentally coming back to you, use a magic marker to cross out the old shipping label or just tear it off.
The return shipping label we send you will have our address on it, just make sure you take the box to the right shipper (UPS, FEDEX, or USPS) as per the label.
If you are close to one of our stores, please let us know if it is more convenient for you to return it to us directly. You will still need to get a return number by contacting us and shipping and/or restocking charges may apply.
When Will I See My Refund?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can I Exchange My Purchase For Something Different?
Sometimes those big speakers just don’t fit in the room or you might have bought a small subwoofer and later found out you’d love a bigger one. If you would like to make an exchange within 30 days of receiving your item, just give us a call at 888.899.8776 or email support@audioadvice.com and we will help work out the details. Additional shipping charges and return costs may apply.
How Do I Cancel An Order?
If the item has already shipped out or is a special order item, it is not possible to cancel the order. Please contact us at 888.899.8776 or email support@audioadvice.com to start the return process.
What If I Find Shipping Damage?
We need to know right away about any shipping damage. Please contact us at 888.899.8776 or email support@audioadvice.com within 48 hours of your delivery so we can get the ball rolling on making things right. It’s very helpful to take some pictures and email them to us if possible.
Can I Refuse A Shipment?
You can, but unless the item is damaged, shipping and restocking fees will be deducted from your refund. If your item arrives damaged and you are lucky enough to be there, snap some quick pics and refuse the order. Then contact us so we can get a replacement on the way.
What Happens If My Order Is Defective?
This is actually pretty rare, most consumer electronics work fine out of the box 99.9% of the time. We’d like for you to contact us first by calling 888.899.8776 or email support@audioadvice.com so we can help get to the bottom of things. If your item is indeed defective during the first 30 days, we can usually exchange it for a new, replacement unit.
What About Service After 30 Days?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How Do You Determine A Restocking Fee?
You may not believe it, but sometimes we receive items back that were put in the box with zero packaging and are completely destroyed or are missing many of the pieces that came with the item. We also track serial numbers and will get back different serial numbers. We’ve even seen different items than what we shipped out be returned. However, it’s very important to package your return properly so that nothing goes missing or gets damaged in shipping, which will result in a restocking fee or even no refund at all. If a product is opened and the market value of the product is reduced, then a restocking fee may be applied to the cost of restocking and the reduced market value of the product. The bottom line is if you treat us fairly, we will do the same.
Audio Advice strives to provide industry-leading support and service while also maintaining the lowest prices available on products for our customers. We work hard with our vendors to bring our customers the best products at each price point. As a part of that process, we work with our vendors to provide the lowest pricing in our stores and on our website.
Our prices should always be the same as any other authorized dealer, including big-box retailers and major online retailers.
If you believe that you have found a lower advertised price from a legitimate authorized seller, call us and let us know so we can make sure we can correct any inadvertent error on our side. As a matter of policy, we update our prices automatically if a vendor changes its authorized pricing policies, so we generally have the best prices all the time. Increasingly, there are knock-off copies of products online, usually sold by non-authorized dealers.
Please be sure that the item meets the following conditions:
- The item is brand new, in stock, and available for purchase
- The item has the identical model number, color, etc as the item on our site.
- The seller is an authorized dealer
As always, our goal is to provide a terrific customer experience, including industry low prices. We appreciate your support.
Overview
Design & Build Quality
The Revolution is not your typical seat with a flat bottom and back. It has sculpted sides on both the seat and back that cup your body, much like the seats you expect to find in a luxury performance automobile. You have the choice of purchasing a single chair or grouping several together to build a row with several configuration options.
The build quality is fantastic, especially considering the price point of these chairs. Each chair weighs in at approximately 115 pounds and features a wooden frame covered with a high-quality foam material that is designed to maintain its shape over time.
The exterior is covered in a material called Leatheraire, which is extremely soft, and feels just like real leather, yet it’s able to breathe, so you won’t find yourself getting sweaty after sitting for a few hours. This is one of the key reasons you are able to stay comfortable in these chairs for hours.
Another design feature that we love is the footrest. While some footrests leave a gap between the edge of the seat and the footrest, the Revolution extends completely to the edge of the rest. This is aesthetically better while also providing better leg support.
Features & Technology
While the build quality and comfort of these home theater chairs are top-notch, what really sets them apart and makes them an even greater value is the feature set! You would think that a more entry-level chair would skimp immediately on the features, but these things are fully loaded!
The Revolution allows you to recline using up/down buttons inside the cup holder. The chair is completely motorized and it’s smooth and quiet, so you won’t disturb your friends and family if you have to make adjustments during a movie.
When you evaluate home theater seats, most good seats have at least one good motor for reclining and better seats have a second motor for the head or back. The Revolution not only has two motors, but the magic is in the design of the ergonomics and how the motorized headrest works in conjunction with the rest of the chair. For the Revolution, you first set your recline position, which extends the footrest and reclines the back. The next trick is to be able to get your headrest in the exact spot to provide effortless support at any position. This is where the Revolution shines. The headrest extends diagonally up and down at approximately a 45-degree angle from the chair. This means that you can position your head to view the screen effortlessly at any recline level. We’ve tested countless theater chairs at all price points and have not found a better motorized ergonomic design at anything close to this price point. It just nails it.
Improvements between the original Evolution and the Audio Advice Revolution Home Theater Chair:
- Removed bright LED lights on the controls from viewing in a darkened room.
- Added on/off button to control the LED brightness around the cupholders (on, three levels of brightness, and off).
- Added two memory settings.
- USB charger with slider cover near the cupholder.
- Removable tray table that stores under the armrest is now included (previously an upcharge).
- "Crumb catcher" between the bottom and back of chair for easy cleaning.
- Locking clips underneath the chairs to securely link multiple chairs together.
The original Evolution chair had five buttons--two for reclining and two for controlling the headrest and a light button. However, once our team lived with these chairs and spoke with customers, we found a handful of things that we could improve. The first was to remove the bright LED lights on the controls that distract from viewing in a darkened room. In cheaper home theater chairs, you will see all sorts of crazy bright LED lights that look cool online but are generally terrible for viewing because they add distracting lights in all the wrong places. For those of you who have watched our videos on how to design and set up theaters on AudioAdvice.com, you know we really focus on immersing in the experience. We removed the bright lights on the touch buttons and included a single on/off button for low-level LED lighting in the cup holders that makes it easy to see where your cup goes without the distraction from super bright LED lighting.
The third improvement we made was to add two memory settings to the chair. This allows you to find your perfect viewing position and save it for a one-touch motion to that position. The second memory button can be used to open the chair even more to an additional reclined position. Bear in mind for safety reasons, the memory buttons will not close the chair but only move the chair in the open direction. In addition, we’ve embedded a USB charger in every single chair in the cupholder. We’ve even included a slider that covers the USB port from food or other particles while not in use.
In the ideal chair design, you want to efficiently make use of every space you can. The Revolution armrests flip up to provide storage space in the arms. One of the things we found with the original Evolution chair is that customers often wanted to order the optional tray tables for having meals while enjoying their theater. We simply decided to include the top-of-the-line tray with every single chair sold. We also designed the trays to fit in the armrests for when they’re not in use. Then, when you want to use them, they drop right into the springloaded adapter in the armrest. We also improved the texture of the table itself so that items naturally hold to the table versus sliding. You’ll even see an indention for holding a drink on the tables. It’s all about the details!
If you have ever owned home theater seats, you know that popcorn and crumbs inevitably fall through the cracks and create a mess under chairs. The Revolution has a simple but extremely effective “crumb catcher” between the bottom and the back of the chair where most things fall. You won’t miss searching under the chair for keys and remotes, nor vacuuming constantly beneath the chair. A quick open of the seat, vacuum the catcher, and you are done.
If you’re considering Revolution home theater seating for your room, there are a few different configuration options that you can choose from since we produced the seats in 2 arms, left arm, and right arm versions. Of course, you can get individual seats, but you can also build a row of them with just a single armrest between each seat. You can even create a home theater loveseat version, although we find most customers prefer standard rows. It's worth mentioning one additional detail that we added to the Revolution that was not included with the Evolution. The Revolution chairs have small clips that easily clip the chairs to each other so they won’t move while configured as a row. While we didn’t see this issue with the Evolution when placed on the carpet, we wanted to be sure it was done right and decided to include the clips with the Revolution.
Overall Recommendation
If you are shopping for home theater or media room seating, you have to check the Revolution Home Theater Chair out. Even if you have already budgeted for more expensive chairs, the Revolution is worth considering. You may find that you can save some money on the overall system or put more into the gear.
