Customer Reviews

We pride ourselves on being the best we can possibly be. Nothing makes us feel better than positive feedback from clients who took time to let us know we did a great job. Below are some recent reviews, emails, and customer surveys.  Thanks to everyone who takes time to write to us about your Audio Advice experience!

While Audio Advice carries the best products available, it’s our people that truly set us apart.

“Great place and super knowledgeable on the product selection.”
— Shawn

“I've been shopping here for years, and I can't wait to see the updated showroom now that they are partnered with such an amazing company!”
Luke

“Couldn't be more pleased with my experience with Marty and the team over at Audio Advice. Consumers have a lot of options these days. Products are products, and they can usually be purchased from any number of places, but the service from Audio Advice has impressed me tremendously, and that's what separates them from the competition (if you can even call it that.) No more Crutchfield, no more Audio Advisor. You have a loyal customer, and I will always come to you first when looking to upgrade or buy new gear. Thanks again!”
Adrian

“Had an amazing experience with the Audio Advice team and my movie room setup......Mr Cohen was incredibly helpful with customizing my MadVR Extreme2 capabilities which get a bit challenging.......what a relief to have competent and courteous folks like Mr Cohen and the Audio Advice team.......HIGHLY RECOMMEND Audio Advice!!!”
John

“I just experienced some of the best customer service of my lifetime. Fedex had a major mess up and lost my much anticipated new Klipsch Sevens Speakers for my turntable. But, Chris at Audio Advice had my back. He dealt with Fedex directly, and so I wouldn't have to wait for them to work out the issue with Fedex, he went ahead and sent me a new pair OVERNIGHT. Amazon can't hang with this level of customer support. 10/10, A+, would recommend, etc... Go listen to music”
Sam

“Smokey was great helping troubleshoot things. Highly recommend them”
Grand View Lodge

“Had a wonderful experience with Kevin and several others from the Audio Advice team on our home theater purchase, wiring, and install. Just top notch all the way. We were doing a whole house remodel that took over a year to complete and had MANY twists and turns. Throughout all of that Kevin was knowledgeable and patient with us as we adjusted our plan to fit the best needs of our space.

The install team was one of the best vendors we worked with on our entire project. They were neat and clean, communicated well, and took time to make sure we understood how to use the new system before leaving.

To top it all off, we just needed some support on a piece of equipment and they have delivered a same day solution for us! Would highly recommend Audio Advice if you are looking for exceptional quality products and service.”
Douglas

“I have made a few purchases from Audio Advice. Jesse Hayes has guided me through most of them. He was very knowledgeable, helpful and honest with the selections made. I also requested Chris Kieffer to perform my latest system calibration, due to previous experience, and once again he did an awesome job. All I can say is the experience and end result was at least five star. Audio Advice has my business for life. Thanks again, as you guys do it right.”
David

“I recently upgraded my home theater system with Audio Advice, working closely with Don Cohen and Seth Mittleman. Their expertise and support were exceptional as they guided me through transitioning from a 16x9 to a 2.40:1 CinemaScope widescreen. Through phone calls, emails, and texts, they ensured I selected the right equipment, patiently explaining every detail. Their vast knowledge and genuine kindness made the entire process enjoyable. Thanks to their efforts, I now have a fantastic theater system, and I highly recommend Audio Advice for their outstanding sales and support. Special thanks to Don and Seth for their dedication!”
Don

“Excellently curated inventory and superior customer service!”
— Alton

“I recently did a MAJOR overhaul to my home theater with Connor and team and the process, service and end result were all amazing. I’m a lifelong AV geek with high expectations and all were surpassed. We are enjoying our Dolby Atmos theater daily and are happy beyond words. Thanks to all who helped make this project come to life!”
Judd

“Excellent support! I used the online Home Theater Design tool and then followed up with very helpful consultation provided by Seth Mittelman on speaker locations and receiver options. I ordered an Anthem MRX 1140 from Audio Advice; great help with that too.”
Philip

“Knowledgeable and friendly sales support, whether on the phone or by chat. Couldn't be happier with the service and the speakers were the sweet-spot between performance and price. Couldn't recommend Audio Advice enough.”
Pete

“These guys ROCK! I’m a DIY’er and spent hours trying to get my Sonos system and outdoor speakers working to no avail. Called them and Smokey & Taylor came out and got me running in no time. Highly recommend this company for your AV needs.”
John

“Awesome gear. Knowledgeable staff.”
Elem

“Some of the best customer service I've encountered. Steve was awesome and patient handling all my questions and helped come up with creative solutions for what I was trying to do with my living room setup and aesthetic. Will absolutely be back for any audio purchases.”
Chuck

“I spoke with Nick Rich at Audio Advice. He quickly and professionally answered my questions, gave great advice on equipment selection and placement, and went above and beyond with tips and helpful info for my upcoming DIY install. Fantastic service - they've earned my business!

Also a shout-out to Lucas for order support - FANTASTIC service. Audio Advice is a class act staffed with GREAT people who care about their customers!”
Trey

“Best audio and home theater place in the business. Very helpful and super knowledgeable staff! If you are looking for the best, this place is a must.”
Chad

“James and Alex came to the house today to install my TV and stereo equipment. I couldn't have asked for more professional, courteous, and knowledgeable installers. I am more than pleased with the quality of the service from Audio Advice.”
Carol