MartinLogan Illusion ESL C34A
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Free Shipping On All Orders, No Minimums.
We offer free 2-day shipping on most products within the continental US.
Weekdays - Orders placed by 2pm EST ship same day. Orders placed after 2pm EST will ship the following business day.
Weekends - Orders placed on Saturday and Sunday will ship Monday.
Orders requiring motor freight delivery may take more than two business days. Once your order has shipped, you'll receive a shipping confirmation email with a tracking number for easy tracking.
Orders that contain items that are currently backordered, special order, or out of stock will ship complete once all items are in-stock unless otherwise requested.
If you need it faster, you will have the option of choosing a quicker shipping option when you checkout on the website.
At this time, we do not ship internationally and orders to Hawaii and Alaska may incur an additional shipping charge. Please contact us at 888.899.8776 or email support@audioadvice.com to confirm.
Rerouting and Address Changes
We cannot make ANY address changes once an order is placed. If you are unable to accept delivery of your package as ordered, we will need to cancel your order, return the package to sender and have you replace your order through our website.
Keep the Box
We suggest you keep the shipping box or boxes for at least 30 days. It is actually a great idea to keep boxes for audio products for the life of the product. Having the box and all packing will increase the trade-in value should you decide to move up and they are handy to have should you ever need to send the unit in for repair.
How To Receive a Motor Freight Order
The trucking company will contact you to schedule a convenient time to deliver the order. Please note that you must be present for delivery.
Visually inspect the box to make sure you see no signs of damage. If you notice any damage at all, take some pictures with your phone and make a note of them on the delivery receipt the driver will ask you to sign. If it is obvious that the product is damaged, please refuse the order and contact us immediately at 888.899.8776 or email support@audioadvice.com.
Open your box as soon as possible and inspect the product for damage and contact us if you find anything wrong.
uShip In-Home Delivery
Due to current concerns surrounding COVID-19, uShip is able to offer THRESHOLD SERVICE ONLY at this time. To ensure everyone’s safety, uShip is advising carriers to refrain from making room-of-choice deliveries. Threshold service consists of the shipment being brought into the first door of the address or the lobby of an apartment/condo, and does not include set-up, installation, assembly or debris removal.
What to Expect: Most oversized items will be delivered within 2-3 weeks. Your carrier will place your item inside the first door of the address or the lobby of an apartment/condo.
Appointment Scheduling: Your delivery partner will call 24-48 hours prior to delivery to arrange an appointment window.
How to prepare for in-home delivery:
- Determine the clearest path from the street to your home
- Measure entrances and hallways to ensure your item will fit
- Remove any wall hangings or clutter to ensure a clear path and to prevent damages
- Remove old furnishings to allow placement for your new piece
Check your furniture for damages: We rarely expect damaged furniture, but in the instance it does happen, we have you covered. Once your item’s packaging is removed, check for any damages that may have occurred in transit. Take pictures of any damages and notate appropriately on the delivery receipt. Keep possession of the damaged piece and contact us via phone or email and we’ll start the process to repair/replace your new piece of furniture. For uShip customer support, please call 800-698-7447.
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backward to make sure you're 100% satisfied and we won't accept anything less. We offer 30-day hassle-free returns and personalized service from real, live people.
If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges. We want to treat your system as if it is our own and want you to be completely satisfied with your purchase.
Please see the instructions below. We only accept returns for any product purchased directly from our website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis.
Non-Returnable Items
The following items cannot be returned or cancelled:
- Special/Custom Order Items
- Open Box Products
- Gift Cards
- In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
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Turntables With a Broken Stylus: All turntables ship out with the stylus intact. If you return a turntable or phono cartridge with a broken or missing stylus you will be subject to a return fee. Please be careful when setting up your turntable and contact us with any questions.
Is It Easy To Return An Item?
Yes, simply give us a call at 888.899.8776 or you can email our support team at support@audioadvice.com. Many times our team of experts can help figure out why the product might not be working like you expected and get things fixed over the phone, so don’t be surprised if we ask a few questions, we love troubleshooting!
If our tech help can not make you happy, we will email over a return shipping label with a Return Number.
Hopefully, you saved all of the original item’s box and packaging inserts. You will want to pack back up your return or exchange in the same way it came out of the original box. Once you have everything packaged correctly, tape the box on the top and bottom to assure it stays together. If Audio Advice shipped the item to you inside a second box, it's a good idea to use that same extra box to help prevent damage on its way back to us. To avoid it accidentally coming back to you, use a magic marker to cross out the old shipping label or just tear it off.
The return shipping label we send you will have our address on it, just make sure you take the box to the right shipper (UPS, FEDEX, or USPS) as per the label.
If you are close to one of our stores, please let us know if it is more convenient for you to return it to us directly. You will still need to get a return number by contacting us and shipping and/or restocking charges may apply.
When Will I See My Refund?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can I Exchange My Purchase For Something Different?
Sometimes those big speakers just don’t fit in the room or you might have bought a small subwoofer and later found out you’d love a bigger one. If you would like to make an exchange within 30 days of receiving your item, just give us a call at 888.899.8776 or email support@audioadvice.com and we will help work out the details. Additional shipping charges and return costs may apply.
How Do I Cancel An Order?
If the item has already shipped out or is a special order item, it is not possible to cancel the order. Please contact us at 888.899.8776 or email support@audioadvice.com to start the return process.
What If I Find Shipping Damage?
We need to know right away about any shipping damage. Please contact us at 888.899.8776 or email support@audioadvice.com within 48 hours of your delivery so we can get the ball rolling on making things right. It’s very helpful to take some pictures and email them to us if possible.
Can I Refuse A Shipment?
You can, but unless the item is damaged, shipping and restocking fees will be deducted from your refund. If your item arrives damaged and you are lucky enough to be there, snap some quick pics and refuse the order. Then contact us so we can get a replacement on the way.
What Happens If My Order Is Defective?
This is actually pretty rare, most consumer electronics work fine out of the box 99.9% of the time. We’d like for you to contact us first by calling 888.899.8776 or email support@audioadvice.com so we can help get to the bottom of things. If your item is indeed defective during the first 30 days, we can usually exchange it for a new, replacement unit.
What About Service After 30 Days?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How Do You Determine A Restocking Fee?
You may not believe it, but sometimes we receive items back that were put in the box with zero packaging and are completely destroyed or are missing many of the pieces that came with the item. We also track serial numbers and will get back different serial numbers. We’ve even seen different items than what we shipped out be returned. However, it’s very important to package your return properly so that nothing goes missing or gets damaged in shipping, which will result in a restocking fee or even no refund at all. If a product is opened and the market value of the product is reduced, then a restocking fee may be applied to the cost of restocking and the reduced market value of the product. The bottom line is if you treat us fairly, we will do the same.
Audio Advice strives to provide industry-leading support and service while also maintaining the lowest prices available on products for our customers. We work hard with our vendors to bring our customers the best products at each price point. As a part of that process, we work with our vendors to provide the lowest pricing in our stores and on our website.
Our prices should always be the same as any other authorized dealer, including big-box retailers and major online retailers.
If you believe that you have found a lower advertised price from a legitimate authorized seller, call us and let us know so we can make sure we can correct any inadvertent error on our side. As a matter of policy, we update our prices automatically if a vendor changes its authorized pricing policies, so we generally have the best prices all the time. Increasingly, there are knock-off copies of products online, usually sold by non-authorized dealers.
Please be sure that the item meets the following conditions:
- The item is brand new, in stock, and available for purchase
- The item has the identical model number, color, etc as the item on our site.
- The seller is an authorized dealer
As always, our goal is to provide a terrific customer experience, including industry low prices. We appreciate your support.
Overview
Masters of the Illusionist school of art perfected trompe-l’oeil, employing painting techniques that mimicked actual objects so vividly that “Illusionism” blurred the boundaries between art and reality.
This kind of illusion is the goal of any loudspeaker, especially a center channel speaker—the most important speaker in a multi-channel audio system. It is tasked with reproducing the most important audio information for imaging and realism: cinematic dialogue, anchoring effects, and a large portion of the front sound stage. It is fitting, then, that we introduce our new Masterpiece Series center channel loudspeaker, the Illusion ESL C34A.
A Masterful Cinematic Experience
There are no illusions about the performance of the Illusion ESL C34A. It is the ultimate high performance floorstanding electrostatic center channel loudspeaker. Its classic MartinLogan electrostatic panel and Folded Motion XTTweeters are uniquely integrated to powered woofer section—new technology joined with proven innovation producing a truly innovate center channel loudspeaker.
The Ultimate Center Channel Loudspeaker
This ambitious new center channel blurs the line between performance and reality by combining the unflinching accuracy of a 34-inch wide XStat™ CLS™ electrostatic transducer with the detailed imaging capability of dual Folded Motion XT tweeters. Additionally, four laser-engineered 6.5-inch aluminum cone woofers, driven by 250 watts of clean amplification with on-board Anthem Room Correction (ARC) technology, anchor the image to your screen and deliver massive cinematic impact.
The Illusion ESL C34A is timbre-matched to our flagship Masterpiece Series speakers to create a white-knuckle home theater experience of skidding car chases, blitzing battle scenes, or even intimately whispered dialogue within a seamlessly coherent surround-sound environment, making the Illusion ESL C34A the perfect center of your Masterpiece home theater.
Achieving the Laboratory Standard in Your Own Room
In the lab, MartinLogan engineers strive for transparency. Outside the lab, there’s one wildcard our engineers can never account for: Your listening room. Using ARC Technology to ensure seamless low frequency performance in a center channel speaker is incredibly important to the overall realism of the surround-sound system. The unique size and shape of your listening space (and the size and shape of its contents) can make bass waves do unpredictable things, greatly affecting a speaker’s overall performance. When you engage ARC to control the low-frequency curve in relation to the combined output of the ESL panel and the Folded Motion XT Tweeters (as seen in this graph), you will experience performance on par with MartinLogan’s audio test lab.
ARC measures low-frequency sound output in your room and compares it to optimal response curves that account for spatial anomalies. The advanced algorithms of ARC then effectively remove the anomalies, leaving only the ideal standard: realistically blended, natural-sounding bass performance in your listening space.
By minimizing room interactions with PoweredForce bass technology and the advanced room correction capabilities of ARC, along with the unique synthesis of the ESL, Folded Motion XT, and bass sections, the Illusion ESL C34A destroys the “illusion of playback.” Like other speakers in the Masterpiece Series, it presents an utterly natural and transparent performance, with realistic imaging detail on top of well-blended, wide-spectrum performance and intense, accurate bass, even at lifelike listening levels.
The Illusion ESL C34A is, really, a home theater Masterpiece.
PoweredForce™ Bass Technology
Inspired by the breakthrough innovations of the Masterpiece Series, the Illusion ESL C34A features a redesigned woofer section. The four 6.5-inch laser-engineered low-distortion aluminum cone drivers use exclusive PoweredForce™ bass technology to deliver astonishingly articulate, well-blended bass, as low as 45Hz, from its compact enclosure. The new 250-watt Class-D amplifier is controlled by a 24-Bit Vojtko™ DSP Engine and includes ARC™ (Anthem Room Correction).
ARC instantly optimizes the performance to suit your room’s unique characteristics, further improving the most important elements of full range center channel performance: consistent bass reproduction and precise imaging.
Experience the Pinpoint Detail of Dual Folded Motion XT Tweeters
How does the Illusion ESL C34A produce a level of realism on par with the best of the Illusionist masterpieces? The secret to its success are the dual Folded Motion XT tweeters embedded directly behind the XStat electrostatic panel. The unobtrusive tweeter housing design disappears behind the panel, which eliminates high-frequency diffraction, and increases mid-range/high-frequency phase coherence and time alignment while offering superior dispersion characteristics.
Folded Motion XT tweeters are a unique design, and work by moving air (creating sound) perpendicular to the folded ridges of the diaphragm, similar to how an accordion works. This extremely low mass diaphragm “squeezes” air and requires almost 90% less excursion than the typical 1-inch dome tweeter. This produces instantaneous response time with drastically minimized levels of distortion. The increased surface area also provides a wide, yet tightly controlled, sound dispersion to create a precise, realistically detailed sound stage.
Because of this detailed performance, Folded Motion XT tweeter technology is the ideal match for our electrostatic transducer. In the case of the Illusion ESL C34A, the electrostatic panel is able to expand in its role as mid-range driver, while the lightning-fast high-frequency transient response of tweeters delivers superior imaging precision. The Illusion ESL C34A features dual 1.25x2.4-inch Folded Motion XT tweeters, each with a total diaphragm area of 4.5x2.75-inches.
Ultra-Rigid AirFrame Blade Design
Illusion XStat panels are joined to their speaker cabinets using MartinLogan’s redesigned AirFrame Blade technology, precision manufactured from an aerospace-grade extruded aluminum alloy. This material, and this exclusive manufacturing process, makes the panels extremely rigid.
Premium WBT Binding Posts
Connect your electronics safely and securely using 5-Way audiophile WBT Binding Posts. Their pure copper connection plate is highly conductive and free from eddy current effects. These posts are insulated for shock protection, and fully damped against vibrations. They give you plenty of room for large-gauge professional speaker connections.
Powerful 250-Watt Class-D Amplification with 24-Bit Vojtko™ DSP Engine
The performance of Illusion ESL C34A has been reconsidered from the ground up. Taking full advantage of innovations like PoweredForce Forward and ARC Technology, and the integration of the electrostatic panel with the woofer array, required daring thinking about power and efficiency. Our new 250-watt amplifier produce clean power, in a small space, more efficiently than ever before. They enable the effortless delivery of exhilarating dynamic impact, with plenty of overhead. Superior, reliable Class-D technology means there’s virtually no energy lost between the amplifiers and the woofers.
MartinLogan’s dedicated in-house design and engineering team created an extremely precise 24-bit Vojtko Digital Signal Processing (DSP) engine to work in conjunction with these powerful new amplifiers. It gives these speakers the ability to deliver detailed low-frequency performance reaching down to 24Hz. Advanced DSP allows complete control and performance optimization over the low pass filters, woofer equalization and limiting functions, all of which are mapped mathematically in the digital domain.
Complete control of the signal, along with instant response, huge amounts of clean power, and efficient, integrated performance, paints an original picture of lifelike audio performance.
Precision-Built Advanced-Topology Vojtko Crossover
Vojtko voiced, the advanced crossover and electronics in Illusion ESL C34A add enhanced mid-range clarity to this artful composition. Carefully hand-built using only the finest polypropylene capacitors and air-core coils, the crossover employs MartinLogan’s proprietary Vojtko topology for vanishingly low distortion and seamless driver/ESL integration. This precision-tuned network preserves even the most microscopic sonic nuances while handling the full dynamics of any source.
We’ve also considered the signal you will feed your loudspeakers and have engineered Illusion ESL C34A to work well with practically any type of electronics. MartinLogan’s state-of-the-art toroidal transformer and electrical interface engineering ensure an absolutely transparent link from amplifier to electrostatic panel and woofer array. This produces sound of unparalleled purity, precision, clarity, and openness — the next best thing to no speaker at all.