Tannoy SGM 12
Tannoy SGM 12
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Free Shipping On All Orders, No Minimums.
We offer free 2-day shipping on most products within the continental US.
Weekdays - Orders placed by 2pm EST ship same day. Orders placed after 2pm EST will ship the following business day.
Weekends - Orders placed on Saturday and Sunday will ship Monday.
Orders requiring motor freight delivery may take more than two business days. Once your order has shipped, you'll receive a shipping confirmation email with a tracking number for easy tracking.
Orders that contain items that are currently backordered, special order, or out of stock will ship complete once all items are in-stock unless otherwise requested.
If you need it faster, you will have the option of choosing a quicker shipping option when you checkout on the website.
At this time, we do not ship internationally and orders to Hawaii and Alaska may incur an additional shipping charge. Please contact us at 888.899.8776 or email support@audioadvice.com to confirm.
Rerouting and Address Changes
We cannot make ANY address changes once an order is placed. If you are unable to accept delivery of your package as ordered, we will need to cancel your order, return the package to sender and have you replace your order through our website.
Keep the Box
We suggest you keep the shipping box or boxes for at least 30 days. It is actually a great idea to keep boxes for audio products for the life of the product. Having the box and all packing will increase the trade-in value should you decide to move up and they are handy to have should you ever need to send the unit in for repair.
How To Receive a Motor Freight Order
The trucking company will contact you to schedule a convenient time to deliver the order. Please note that you must be present for delivery.
Visually inspect the box to make sure you see no signs of damage. If you notice any damage at all, take some pictures with your phone and make a note of them on the delivery receipt the driver will ask you to sign. If it is obvious that the product is damaged, please refuse the order and contact us immediately at 888.899.8776 or email support@audioadvice.com.
Open your box as soon as possible and inspect the product for damage and contact us if you find anything wrong.
uShip In-Home Delivery
Due to current concerns surrounding COVID-19, uShip is able to offer THRESHOLD SERVICE ONLY at this time. To ensure everyone’s safety, uShip is advising carriers to refrain from making room-of-choice deliveries. Threshold service consists of the shipment being brought into the first door of the address or the lobby of an apartment/condo, and does not include set-up, installation, assembly or debris removal.
What to Expect: Most oversized items will be delivered within 2-3 weeks. Your carrier will place your item inside the first door of the address or the lobby of an apartment/condo.
Appointment Scheduling: Your delivery partner will call 24-48 hours prior to delivery to arrange an appointment window.
How to prepare for in-home delivery:
- Determine the clearest path from the street to your home
- Measure entrances and hallways to ensure your item will fit
- Remove any wall hangings or clutter to ensure a clear path and to prevent damages
- Remove old furnishings to allow placement for your new piece
Check your furniture for damages: We rarely expect damaged furniture, but in the instance it does happen, we have you covered. Once your item’s packaging is removed, check for any damages that may have occurred in transit. Take pictures of any damages and notate appropriately on the delivery receipt. Keep possession of the damaged piece and contact us via phone or email and we’ll start the process to repair/replace your new piece of furniture. For uShip customer support, please call 800-698-7447.
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backward to make sure you're 100% satisfied and we won't accept anything less. We offer 30-day hassle-free returns and personalized service from real, live people.
If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges. We want to treat your system as if it is our own and want you to be completely satisfied with your purchase.
Please see the instructions below. We only accept returns for any product purchased directly from our website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis.
Non-Returnable Items
The following items cannot be returned or cancelled:
- Special/Custom Order Items
- Open Box Products
- Gift Cards
- In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
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Turntables With a Broken Stylus: All turntables ship out with the stylus intact. If you return a turntable or phono cartridge with a broken or missing stylus you will be subject to a return fee. Please be careful when setting up your turntable and contact us with any questions.
Is It Easy To Return An Item?
Yes, simply give us a call at 888.899.8776 or you can email our support team at support@audioadvice.com. Many times our team of experts can help figure out why the product might not be working like you expected and get things fixed over the phone, so don’t be surprised if we ask a few questions, we love troubleshooting!
If our tech help can not make you happy, we will email over a return shipping label with a Return Number.
Hopefully, you saved all of the original item’s box and packaging inserts. You will want to pack back up your return or exchange in the same way it came out of the original box. Once you have everything packaged correctly, tape the box on the top and bottom to assure it stays together. If Audio Advice shipped the item to you inside a second box, it's a good idea to use that same extra box to help prevent damage on its way back to us. To avoid it accidentally coming back to you, use a magic marker to cross out the old shipping label or just tear it off.
The return shipping label we send you will have our address on it, just make sure you take the box to the right shipper (UPS, FEDEX, or USPS) as per the label.
If you are close to one of our stores, please let us know if it is more convenient for you to return it to us directly. You will still need to get a return number by contacting us and shipping and/or restocking charges may apply.
When Will I See My Refund?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can I Exchange My Purchase For Something Different?
Sometimes those big speakers just don’t fit in the room or you might have bought a small subwoofer and later found out you’d love a bigger one. If you would like to make an exchange within 30 days of receiving your item, just give us a call at 888.899.8776 or email support@audioadvice.com and we will help work out the details. Additional shipping charges and return costs may apply.
How Do I Cancel An Order?
If the item has already shipped out or is a special order item, it is not possible to cancel the order. Please contact us at 888.899.8776 or email support@audioadvice.com to start the return process.
What If I Find Shipping Damage?
We need to know right away about any shipping damage. Please contact us at 888.899.8776 or email support@audioadvice.com within 48 hours of your delivery so we can get the ball rolling on making things right. It’s very helpful to take some pictures and email them to us if possible.
Can I Refuse A Shipment?
You can, but unless the item is damaged, shipping and restocking fees will be deducted from your refund. If your item arrives damaged and you are lucky enough to be there, snap some quick pics and refuse the order. Then contact us so we can get a replacement on the way.
What Happens If My Order Is Defective?
This is actually pretty rare, most consumer electronics work fine out of the box 99.9% of the time. We’d like for you to contact us first by calling 888.899.8776 or email support@audioadvice.com so we can help get to the bottom of things. If your item is indeed defective during the first 30 days, we can usually exchange it for a new, replacement unit.
What About Service After 30 Days?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How Do You Determine A Restocking Fee?
You may not believe it, but sometimes we receive items back that were put in the box with zero packaging and are completely destroyed or are missing many of the pieces that came with the item. We also track serial numbers and will get back different serial numbers. We’ve even seen different items than what we shipped out be returned. However, it’s very important to package your return properly so that nothing goes missing or gets damaged in shipping, which will result in a restocking fee or even no refund at all. If a product is opened and the market value of the product is reduced, then a restocking fee may be applied to the cost of restocking and the reduced market value of the product. The bottom line is if you treat us fairly, we will do the same.
Audio Advice strives to provide industry-leading support and service while also maintaining the lowest prices available on products for our customers. We work hard with our vendors to bring our customers the best products at each price point. As a part of that process, we work with our vendors to provide the lowest pricing in our stores and on our website.
Our prices should always be the same as any other authorized dealer, including big-box retailers and major online retailers.
If you believe that you have found a lower advertised price from a legitimate authorized seller, call us and let us know so we can make sure we can correct any inadvertent error on our side. As a matter of policy, we update our prices automatically if a vendor changes its authorized pricing policies, so we generally have the best prices all the time. Increasingly, there are knock-off copies of products online, usually sold by non-authorized dealers.
Please be sure that the item meets the following conditions:
- The item is brand new, in stock, and available for purchase
- The item has the identical model number, color, etc as the item on our site.
- The seller is an authorized dealer
As always, our goal is to provide a terrific customer experience, including industry low prices. We appreciate your support.
Overview
Golden Circle
Once you step into the golden circle, it’s nearly impossible to escape. Why? Because you will hear your music and films like you have never heard them before. Tannoy's heritage speaker Monitor GOLD was launched all the way back in the 1980’s, and since then countless high-profile recording studios have used their speakers when mixing and/or mastering some of the most iconic albums and soundtracks in history.
Artists like Michael Jackson, Elton John, The Eagles, Billy Idol, Depeche Mode, Christina Aguilera, and soundtracks for films like Top Gun, Breakfast Club, and Catch Me if You Can had Tannoy speakers as the final link in the signal chain in the studio.
Now, you can also have that legendary sound at home!
Embrace the Warmth
The SUPER GOLD 12 speakers feature 12” woofers that ensure warmth coupled with a detailed soundscape. They are a match made in heaven if you listen to Orchestral Music, Rock, Pop, Blues or Soul. That said, they are perfectly capable of generating goosebumps when you listen to Jazz, R’n’B, Heavy Metal or anything in between.
Dual Concentric Precision
Tannoy invented the dual concentric speaker design in 1947, and it has been refined and improved continuously over the decades. With SUPER GOLD you get the very latest incarnation of this pristine design that has won critical acclaim over and over for nearly 70 years!
With their Dual Concentric design, the woofer and tweeter are literally merged together, which positions them on the exact same axis, giving you best-in-class phase coherence. Since the sound is coming from the same point, it is a true point-source imaging scenario, and adding to that a spherical wave front that ensures an extremely even dispersion both vertically and horizontally, the SUPER GOLD’s off-axis performance is breathtaking.
But what is the benefit when listening? You simply get a very wide and true sweetspot, which means that you don’t have to sit dead-center in front of the speakers to enjoy every single, subtle detail in the music. You can move around, or when you have company, everyone can enjoy listening even if they are not directly in front of the speakers.
Finally, Tannoy constantly refines and improves their dual concentric design, and today they use modern ferrite with copper demodulation rings and high flux magnetic circuit, which perform even better than the original 1970’s Alnico design.
Listening for Hours on End
SUPER GOLD passes on the sound that the artist and producer intended without artifacts. The goal was to create a truly neutral soundstage with zero sonic coloration, and as a result these speakers are very non-fatiguing, which means that you can not only get a full and rich listening experience from almost anywhere in the room, but also that you can listen for hours on end without wearing out your ears.
You’re the Co-Producer
Sure, Tannoy has emphasized that SUPER GOLD is neutral and true to how the artist wanted the music to sound. But some listening environments may benefit from a few minor adjustments. That is where you come in as the co-producer.
They fitted an easily-accessible, two-way energy control system on the front of the speaker that allows you to take control and compensate in case your listening environment calls for slight adjustments.
Place Them Anywhere
The front-firing bass ports reduces the problem with bass traps emerging if a speaker is placed close to a wall or in a corner. While Tannoy definitely find SUPER GOLD as pleasing to the eye as it is to the ear, they also respect that placing your floor speakers far from the wall is not for everyone.
The good news is that you can place them virtually anywhere you find meaningful in your living space – and regardless of where that may be, you’ll enjoy great sound.
You could even recess them in a wall, which in fact is a very common way for main speakers to be mounted in professional recording studios.
Golden Look. Golden Sound.
The sound is paramount. But if you can make speakers that deliver divine sound appear both elegantly and naturally in any room, they see absolutely no reason to avoid doing so. The cabinet design has a classic touch, following the original Monitor GOLD design, as well as a few modern twists such as the gold-anodized aluminum adjustment panel, that make them blend in gracefully anywhere, yet standing out as a piece of genuinely designed and crafted furniture in a stylish American walnut that is sure to add a bit of magic to any space.
Obviously, the cabinet design also serves an audible purpose. The cabinet’s high density makes it extremely rigid, which allows SUPER GOLD to control low frequency performance musically and with authority.
Key Features
- 12" passive studio main monitor based on the legendary Tannoy SUPER GOLD
- Legendary Tannoy Dual Concentric driver technology provides class-leading phase coherence and point-source imaging
- Ultra-precise and neutral soundstage delivers Non fatiguing sound for extended listening sessions
- Front mounted control panel houses a 2 band energy control to compensate for varying acoustics characteristics and Environments
- Original classic cabinet design with modern components provides a genuine reproduction of the original classic monitor
- Front-firing bass port design allows near wall or soffit placement, ensuring optimal low frequency performance
