Sonus Faber Lumina II
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We cannot make ANY address changes once an order is placed. If you are unable to accept delivery of your package as ordered, we will need to cancel your order, return the package to sender and have you replace your order through our website.
Keep the Box
We suggest you keep the shipping box or boxes for at least 30 days. It is actually a great idea to keep boxes for audio products for the life of the product. Having the box and all packing will increase the trade-in value should you decide to move up and they are handy to have should you ever need to send the unit in for repair.
How To Receive a Motor Freight Order
The trucking company will contact you to schedule a convenient time to deliver the order. Please note that you must be present for delivery.
Visually inspect the box to make sure you see no signs of damage. If you notice any damage at all, take some pictures with your phone and make a note of them on the delivery receipt the driver will ask you to sign. If it is obvious that the product is damaged, please refuse the order and contact us immediately at 888.899.8776 or email support@audioadvice.com.
Open your box as soon as possible and inspect the product for damage and contact us if you find anything wrong.
uShip In-Home Delivery
Due to current concerns surrounding COVID-19, uShip is able to offer THRESHOLD SERVICE ONLY at this time. To ensure everyone’s safety, uShip is advising carriers to refrain from making room-of-choice deliveries. Threshold service consists of the shipment being brought into the first door of the address or the lobby of an apartment/condo, and does not include set-up, installation, assembly or debris removal.
What to Expect: Most oversized items will be delivered within 2-3 weeks. Your carrier will place your item inside the first door of the address or the lobby of an apartment/condo.
Appointment Scheduling: Your delivery partner will call 24-48 hours prior to delivery to arrange an appointment window.
How to prepare for in-home delivery:
- Determine the clearest path from the street to your home
- Measure entrances and hallways to ensure your item will fit
- Remove any wall hangings or clutter to ensure a clear path and to prevent damages
- Remove old furnishings to allow placement for your new piece
Check your furniture for damages: We rarely expect damaged furniture, but in the instance it does happen, we have you covered. Once your item’s packaging is removed, check for any damages that may have occurred in transit. Take pictures of any damages and notate appropriately on the delivery receipt. Keep possession of the damaged piece and contact us via phone or email and we’ll start the process to repair/replace your new piece of furniture. For uShip customer support, please call 800-698-7447.
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backward to make sure you're 100% satisfied and we won't accept anything less. We offer 30-day hassle-free returns and personalized service from real, live people.
If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges. We want to treat your system as if it is our own and want you to be completely satisfied with your purchase.
Please see the instructions below. We only accept returns for any product purchased directly from our website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis.
Non-Returnable Items
The following items cannot be returned or cancelled:
- Special/Custom Order Items
- Open Box Products
- Gift Cards
- In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
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Turntables With a Broken Stylus: All turntables ship out with the stylus intact. If you return a turntable or phono cartridge with a broken or missing stylus you will be subject to a return fee. Please be careful when setting up your turntable and contact us with any questions.
Is It Easy To Return An Item?
Yes, simply give us a call at 888.899.8776 or you can email our support team at support@audioadvice.com. Many times our team of experts can help figure out why the product might not be working like you expected and get things fixed over the phone, so don’t be surprised if we ask a few questions, we love troubleshooting!
If our tech help can not make you happy, we will email over a return shipping label with a Return Number.
Hopefully, you saved all of the original item’s box and packaging inserts. You will want to pack back up your return or exchange in the same way it came out of the original box. Once you have everything packaged correctly, tape the box on the top and bottom to assure it stays together. If Audio Advice shipped the item to you inside a second box, it's a good idea to use that same extra box to help prevent damage on its way back to us. To avoid it accidentally coming back to you, use a magic marker to cross out the old shipping label or just tear it off.
The return shipping label we send you will have our address on it, just make sure you take the box to the right shipper (UPS, FEDEX, or USPS) as per the label.
If you are close to one of our stores, please let us know if it is more convenient for you to return it to us directly. You will still need to get a return number by contacting us and shipping and/or restocking charges may apply.
When Will I See My Refund?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can I Exchange My Purchase For Something Different?
Sometimes those big speakers just don’t fit in the room or you might have bought a small subwoofer and later found out you’d love a bigger one. If you would like to make an exchange within 30 days of receiving your item, just give us a call at 888.899.8776 or email support@audioadvice.com and we will help work out the details. Additional shipping charges and return costs may apply.
How Do I Cancel An Order?
If the item has already shipped out or is a special order item, it is not possible to cancel the order. Please contact us at 888.899.8776 or email support@audioadvice.com to start the return process.
What If I Find Shipping Damage?
We need to know right away about any shipping damage. Please contact us at 888.899.8776 or email support@audioadvice.com within 48 hours of your delivery so we can get the ball rolling on making things right. It’s very helpful to take some pictures and email them to us if possible.
Can I Refuse A Shipment?
You can, but unless the item is damaged, shipping and restocking fees will be deducted from your refund. If your item arrives damaged and you are lucky enough to be there, snap some quick pics and refuse the order. Then contact us so we can get a replacement on the way.
What Happens If My Order Is Defective?
This is actually pretty rare, most consumer electronics work fine out of the box 99.9% of the time. We’d like for you to contact us first by calling 888.899.8776 or email support@audioadvice.com so we can help get to the bottom of things. If your item is indeed defective during the first 30 days, we can usually exchange it for a new, replacement unit.
What About Service After 30 Days?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How Do You Determine A Restocking Fee?
You may not believe it, but sometimes we receive items back that were put in the box with zero packaging and are completely destroyed or are missing many of the pieces that came with the item. We also track serial numbers and will get back different serial numbers. We’ve even seen different items than what we shipped out be returned. However, it’s very important to package your return properly so that nothing goes missing or gets damaged in shipping, which will result in a restocking fee or even no refund at all. If a product is opened and the market value of the product is reduced, then a restocking fee may be applied to the cost of restocking and the reduced market value of the product. The bottom line is if you treat us fairly, we will do the same.
Audio Advice strives to provide industry-leading support and service while also maintaining the lowest prices available on products for our customers. We work hard with our vendors to bring our customers the best products at each price point. As a part of that process, we work with our vendors to provide the lowest pricing in our stores and on our website.
Our prices should always be the same as any other authorized dealer, including big-box retailers and major online retailers.
If you believe that you have found a lower advertised price from a legitimate authorized seller, call us and let us know so we can make sure we can correct any inadvertent error on our side. As a matter of policy, we update our prices automatically if a vendor changes its authorized pricing policies, so we generally have the best prices all the time. Increasingly, there are knock-off copies of products online, usually sold by non-authorized dealers.
Please be sure that the item meets the following conditions:
- The item is brand new, in stock, and available for purchase
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As always, our goal is to provide a terrific customer experience, including industry low prices. We appreciate your support.
Overview
The High Notes
Italian Luxury
Natural Sound
Designed For Every Room
The Lumina collection was first introduced in September 2020, during a difficult and unprecedented year. Despite the challenge, Sonus Faber was able to embody its history, spirit, and brand values with the new collection that presented an exciting change, new to the typical Sonus Faber product design portfolio. The collection is able to house both a stereo system and a multi-channel home theater system for multi-directional audio perspective.
The Lumina II is the best-selling speaker in the Lumina line - and for good reason. This compact little wonder puts out a huge amount of sound - and just looks gorgeous with its proportions. These move up to a larger 150mm midbass driver that produces a great deal of bass for its size. This is helped out by a much bigger cabinet than the Lumina I. The Lumina II is different from the Lumina I in that these are made to be away from your room walls, and they will perform best on a good speaker stand - positioned away from the rear and sidewalls. They are more of an audiophile-type speaker in that with careful and precise setup, the sound they produce will amaze you. Once you get them set up properly, they have great dynamics, very fast bass, and that Sonus Faber signature sweet and open sound. They need a similar type of power as the Lumina I, so just make sure the amplifier you choose has good current capabilities. For home theater, we would probably say you should stick with the Lumina I for surround - unless you have a situation where your surround-channels would be away from the wall on a stand - then we would prefer the Lumina II over the I.
The simple and squared design of the Lumina models was chosen to emphasize the quality of materials used. This principle of minimalism directly captures the essence of this thoughtfully designed product. The Lumina collection boasts the core values of Sonus Faber and the use of its iconic materials, including leather, natural composition of drivers, and real multilayer wood available in Walnut and Wenge wood with Maple inlay matte and Piano Black glossy finishes.
LUXURY is the taste of precious moments, the discovery of refined details, and the understanding of truly relevant things. This world talks about Sonus Faber's commitment to delivering a luxury music experience in everybody’s house, and their tradition of refined materials and careful craftsmanship.
MINIMAL refers to a design approach directly aiming to the essence of things and believing that “Less is more”. The collection comprises the core values of the brand combining them with the ability to deliver an incredible performance in a simple design package.
NATURAL is linked to the pursuit of the most natural sound reproduction: the main Sonus Faber commitment, as established in their brand manifesto. The electro-acoustic project is targeting solutions designed for medium to small environments, with no compromise in terms of performance and always able to deliver musicality.Damped Apex Dome Tweeter
All of the models share the same tweeter. This is actually identical to the tweeter in their more expensive Sonetto series. If you look closely at the soft silk diaphragm you will see a small vertical assembly that barely touches the very apex of the tweeter. At the point of contact, it is cone-shaped. Fabric dome tweeters have phase anomalies that occur right at the apex of the dome. Silk dome tweeters have always had a great sound but this cancellation caused some high-frequency roll-off. Many speaker companies have moved to metal dome tweeters to get more extension, but there is something magical about the sound of a silk dome. By ever so slightly pressing in on the dome at the very apex, these cancellations do not happen and you get far more extension. This is a very creative idea the engineers at Sonus Faber came up with that you will see in all of the speakers. Their innovative technology allows for a more extended yet very smooth and natural high-frequency presentation, which has become part of the legendary Voice of Sonus Faber.
Stealth Reflex Port
Another part of all of the Lumina also comes from their more expensive models. Having a port on the rear of a speaker is very simple from a design standpoint. You see this on a lot of speakers. However, a rear-firing port limits your placement options as it will interact with the wall behind it. Sonus Faber came up with a very unique type of port called their Stealth Reflex Port. The bookshelf and center models sit on top of this special port which as an added bonus gives them a pretty cool look compared to a typical bookshelf speaker. The port for those is front-firing — meaning you can put them in a bookcase or close to a rear wall and still get great sound. The floorstanding speakers have the same type of port but it fires down which also frees up far more placement options.
Custom Made Crossover Components
The crossover is the invisible but very important part of every speaker. It essentially directs what sounds go where and if corners are cut in its design, even the best speaker drivers will never produce the sound they are capable of. Crossovers are made up of many components but the capacitors that do the filtering are by far the most important. The Lumina speakers, like all Sonus Faber models, have custom made capacitors designed specifically for Sonus Faber. That is pretty rare in the world of speakers and to see it at this price point shows incredible dedication to producing the best sound possible.
Details & Specs
System
- 2-way shelf loudspeaker system
- Vented box design
Drivers
- Tweeter: 29mm high definition DAD™ driver
- Visco-elastically baffle decoupling
- Midwoofer: 150mm cone driver
- Ultra-free compression basket
- Special custom diaphragm made with a blend of traditional cellulose pulp and other natural fibers, developed according to the most natural sound.
- Ultra-dynamic performance and high linearity.
Crossover
- Optimized amplitude/phase response for optimal space/time performance
- Crossover frequency: 1800 Hz
Audio
- Frequency response: 55 Hz -24.000 Hz
- Sensitivity: 86dB SPL (2.83V/1m)
- Nominal Impedance: 4 ohm
- Suggested Amplifier Power Output: 30W – 150W undistorted signal
Dimensional
- Dimensions: 12 x 7.1 x 10.3 in (304 x 180 x 263 mm) (HxWxD)
- Weight (each): 12.5 lb (5.65 Kg)
