Sonos Era 100
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Due to current concerns surrounding COVID-19, uShip is able to offer THRESHOLD SERVICE ONLY at this time. To ensure everyone’s safety, uShip is advising carriers to refrain from making room-of-choice deliveries. Threshold service consists of the shipment being brought into the first door of the address or the lobby of an apartment/condo, and does not include set-up, installation, assembly or debris removal.
What to Expect: Most oversized items will be delivered within 2-3 weeks. Your carrier will place your item inside the first door of the address or the lobby of an apartment/condo.
Appointment Scheduling: Your delivery partner will call 24-48 hours prior to delivery to arrange an appointment window.
How to prepare for in-home delivery:
- Determine the clearest path from the street to your home
- Measure entrances and hallways to ensure your item will fit
- Remove any wall hangings or clutter to ensure a clear path and to prevent damages
- Remove old furnishings to allow placement for your new piece
Check your furniture for damages: We rarely expect damaged furniture, but in the instance it does happen, we have you covered. Once your item’s packaging is removed, check for any damages that may have occurred in transit. Take pictures of any damages and notate appropriately on the delivery receipt. Keep possession of the damaged piece and contact us via phone or email and we’ll start the process to repair/replace your new piece of furniture. For uShip customer support, please call 800-698-7447.
At Audio Advice, we pride ourselves on customer satisfaction. We'll bend over backward to make sure you're 100% satisfied and we won't accept anything less. We offer 30-day hassle-free returns and personalized service from real, live people.
If an item doesn't meet your expectations, you may return or exchange it in its original condition and packaging within 30 days for a full refund, minus shipping fees. Items shipped back in like new condition through standard shipping carriers will only incur a flat fee of $15 to return. If the items were initially shipped through free scheduled delivery via motor freight (commonly referred to as LTL), returning them will result in return shipping fees starting at $150. These items include but are not limited to, oversized items such as TVs, certain subwoofers, floorstanding speakers, furniture, and most items weighing over 75 pounds. Return fees will also apply for exchanges. We want to treat your system as if it is our own and want you to be completely satisfied with your purchase.
Please see the instructions below. We only accept returns for any product purchased directly from our website. If merchandise is not returned in its original condition or is missing packaging, manuals, accessories or other parts, or the resale value of the product has been impaired, a partial refund will be given and calculated on a case-by-case basis.
Non-Returnable Items
The following items cannot be returned or cancelled:
- Special/Custom Order Items
- Open Box Products
- Gift Cards
- In-ear headphones cannot be returned once the packaging has been opened due to personal hygiene reasons. Please contact our customer care team if you'd like help choosing.
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Turntables With a Broken Stylus: All turntables ship out with the stylus intact. If you return a turntable or phono cartridge with a broken or missing stylus you will be subject to a return fee. Please be careful when setting up your turntable and contact us with any questions.
Is It Easy To Return An Item?
Yes, simply give us a call at 888.899.8776 or you can email our support team at support@audioadvice.com. Many times our team of experts can help figure out why the product might not be working like you expected and get things fixed over the phone, so don’t be surprised if we ask a few questions, we love troubleshooting!
If our tech help can not make you happy, we will email over a return shipping label with a Return Number.
Hopefully, you saved all of the original item’s box and packaging inserts. You will want to pack back up your return or exchange in the same way it came out of the original box. Once you have everything packaged correctly, tape the box on the top and bottom to assure it stays together. If Audio Advice shipped the item to you inside a second box, it's a good idea to use that same extra box to help prevent damage on its way back to us. To avoid it accidentally coming back to you, use a magic marker to cross out the old shipping label or just tear it off.
The return shipping label we send you will have our address on it, just make sure you take the box to the right shipper (UPS, FEDEX, or USPS) as per the label.
If you are close to one of our stores, please let us know if it is more convenient for you to return it to us directly. You will still need to get a return number by contacting us and shipping and/or restocking charges may apply.
When Will I See My Refund?
It usually takes around 7-14 days for the refund to show up on the payment method you used. We do inspect all returns for damage and accuracy of the item inside the box before issuing a refund. Some items may be subject to shipping and restocking fees.
Can I Exchange My Purchase For Something Different?
Sometimes those big speakers just don’t fit in the room or you might have bought a small subwoofer and later found out you’d love a bigger one. If you would like to make an exchange within 30 days of receiving your item, just give us a call at 888.899.8776 or email support@audioadvice.com and we will help work out the details. Additional shipping charges and return costs may apply.
How Do I Cancel An Order?
If the item has already shipped out or is a special order item, it is not possible to cancel the order. Please contact us at 888.899.8776 or email support@audioadvice.com to start the return process.
What If I Find Shipping Damage?
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What Happens If My Order Is Defective?
This is actually pretty rare, most consumer electronics work fine out of the box 99.9% of the time. We’d like for you to contact us first by calling 888.899.8776 or email support@audioadvice.com so we can help get to the bottom of things. If your item is indeed defective during the first 30 days, we can usually exchange it for a new, replacement unit.
What About Service After 30 Days?
Audio Advice has a great relationship with all of our brands and can help you with warranty service by the brand after our 30-day guarantee period. Even after the warranty expires, we can arrange for service by the brand on products purchased from Audio Advice. Just call 888.899.8776 or email support@audioadvice.com.
How Do You Determine A Restocking Fee?
You may not believe it, but sometimes we receive items back that were put in the box with zero packaging and are completely destroyed or are missing many of the pieces that came with the item. We also track serial numbers and will get back different serial numbers. We’ve even seen different items than what we shipped out be returned. However, it’s very important to package your return properly so that nothing goes missing or gets damaged in shipping, which will result in a restocking fee or even no refund at all. If a product is opened and the market value of the product is reduced, then a restocking fee may be applied to the cost of restocking and the reduced market value of the product. The bottom line is if you treat us fairly, we will do the same.
Audio Advice strives to provide industry-leading support and service while also maintaining the lowest prices available on products for our customers. We work hard with our vendors to bring our customers the best products at each price point. As a part of that process, we work with our vendors to provide the lowest pricing in our stores and on our website.
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As always, our goal is to provide a terrific customer experience, including industry low prices. We appreciate your support.
Overview
Featuring all-new acoustics for stereo separation and deeper bass, along with Bluetooth connectivity, and an elegantly versatile design, Sonos Era 100 redefines the smart speaker the way only Sonos can.
The Sonos Era 100, the latest iteration of the Sonos One (Gen2) speaker, which has undergone a dramatic transformation since the Sonos Play:1 was released ten years ago. Sonos claims that they conducted thorough research and gathered feedback from customers to develop the next "era" of Sonos speakers, and they've brought those insights to life with the Era 100. As soon as we heard that Sonos was listening to their customers, we were eager to test these new speakers and discover their potential.
Internals
The Era 100 is packed with exciting new features that take Sonos speakers to the next level. One of the standout upgrades is the addition of two angled tweeters and custom waveguides that disperse sound waves for a wider soundstage. This enhanced design allows the Era 100 to deliver a more immersive, detailed stereo sound compared to the Sonos One's mono playback that only has a single tweeter.
But that's not all – the midwoofer has been upgraded with a 25% larger size and an oval shape that enables faithful playback of mid-range vocal frequencies and deep bass notes. This translates to a richer and more dynamic sound experience for listeners.
The Era 100 is also powered by three class D amps that have been meticulously tuned to its unique acoustic architecture. Additionally, the speaker features a 47% faster processor and new co-neural processor, which means faster voice assistant features and improved energy efficiency.
Design
The Era 100 by Sonos has undergone a major redesign, featuring a sleek, modern appearance that sets it apart from previous generations. Its slim profile and slightly taller build make it stand out, while the grill is almost completely wrapped around the body, leaving only minimal bezels at the top and bottom. The grill holes have also been changed from elongated circles to pinholes, adding a distinctive touch to the design. Additionally, the Era 100 boasts a round oval shape instead of a square one when viewed from above.
The Era 100 also features a rubber surface on the bottom for stability and a mounting hole, which the previous generation lacked. This allows for easy mounting of Sonos wall mounts in an upside-down or bottom position. Furthermore, Sonos has introduced custom floor stands that can be purchased separately.
Setups & Performance
The Era 100 is designed to offer exceptional stereo sound from a single speaker, but pairing two together can truly enhance the listening experience. During our tests, we were blown away by the clarity, depth, and effortless bass produced by just one Era 100. This is largely thanks to the two angled tweeters and custom waveguides that create a wider soundstage. Compared to the Sonos One Gen2, the Era 100 was much more powerful and deeper sounding, thanks to the extra tweeters and larger midrange woofer. When paired together to make a stereo pair, the Era 100’s again had a more effortless sound with a wider soundstage and separation of instruments was a bit more prevalent.
Adding a subwoofer to the mix took the sound to a whole new level, filling in those low-end frequencies and leaving the midrange with an effortless and lively tone. We also tested the Era 100’s as rear speakers in a home theater setup with a Sonos Arc, and while they performed well, we didn't see as significant of an upgrade if you currently have the Sonos One Gen2 as your rear speakers. If you’re looking to upgrade a stereo pair of Sonos One Gen2’s these will definitely sound better, but the improvements won’t be as impressive as the speakers we discuss next, the Era 300’s.
Once you put them in a home theater setup, you lose the functionality of the new touch controls, you most likely won’t be using the line in feature or bluetooth, so you really only gain that slightly better sound which most likely isn’t worth it. But if you want to upgrade your current pair of Sonos One Gen2 speakers that you use in your family room or kitchen, these new features will definitely come in handy so that is a situation where we see it being worth it.
Details & Specs
Amazing sound left and right
Powered by a more advanced processor, Sonos Era 100's next-gen acoustics bring your music to life with detailed stereo separation and enhanced bass performance. No matter the volume, what you hear is clear, rich, and precisely balanced.
- 1 - Dual angled tweeters send crisp high frequencies left and right for a rich stereo experience.
- 2 - Featuring a 25% larger woofer than Sonos One, Era 100 fills the room with noticeably deeper bass.
- 3 - Custom waveguides amplify dispersion of sound waves to create a wider soundstage.
- 4 - A 47% faster processor and new co-neural processor improve performance, quickly connect you to your music, and set Era 100 up for future innovations.
Fine-tuned for any room
Available for both iOS and Android users, Sonos has expanded Trueplay™ tuning to use the speaker’s microphones to optimize the sound output for the unique acoustics of its placement and surroundings.
Minor scale for major versatility
Less than an inch taller and deeper than Sonos One, Sonos Era 100 packs greater clarity, deeper bass, and more features into a design that’s perfect for every room, whether it’s placed in a bookshelf or on a kitchen counter.
Play from any service or device
Sonos Era 100 connects you to all the audio you care about. In addition to WiFi streaming, you can easily pair your Bluetooth devices and connect an external audio source, such as a turntable, using the Sonos Line-In Adapter.
The new star player of the Sonos system
Sonos Era 100 offers endless listening possibilities. Pair two in the same room for even richer, wider stereo sound. Feel immersed in all your entertainment when you add them as rear speakers for your Sonos soundbar for surround sound. Listen all around your home with one in every room.
Reinventing a category-leading icon with Sonos Era 100
Sonos has remastered the best-selling Sonos One to create Sonos Era 100, a new smart speaker featuring all-new hardware and software, with next-gen acoustics and design that deliver detailed stereo sound and deep bass.
- Now in stereo: Two angled tweeters send crisp high frequencies left and right for a rich stereo experience, while a larger midwoofer creates stunning bass that’s unexpected from a single compact speaker. Custom waveguides amplify dispersion of sound waves to create a wider soundstage.
- Small but mighty: Packed full of audio and tech enhancements, Era 100’s slim, modern design makes it a chic accent piece for any bookshelf, kitchen counter, desk or nightstand.
- Expertly tuned: Sonos worked closely with its community of leading artists and creators to meticulously fine-tune Era 100. Trueplay™, available to both Android and iOS users, optimizes the sound for the unique acoustics of your space.
- More sustainable sound: Era 100 is made with post consumer recycled (PCR) plastic and packaged in 100% sustainably sourced paper, while also engineered to reduce power consumption with under two watts idle power consumption and a new sleep function. It’s also built for serviceability by reducing the use of adhesives and transitioning to screws for easy disassembly and repair.
- Bold, new UI: Era 100 features an intuitive new user interface, including a new capacitive volume slider for simple control that complements quick and private control of your music with Sonos Voice Control, the Sonos app, Apple AirPlay 2 and Bluetooth®.
- Upgraded connectivity: Stream all the audio you care about using WiFi or Bluetooth, and directly connect other audio devices such as a turntable using an auxiliary cable and the Sonos Line-In Adapter.
- Customize your system: Level-up movie night by adding two Era 100 speakers as rears with your soundbar to create a surround sound system, or simply pair two together for room-filling stereo sound.
| Audio | |
|---|---|
| Amplifiers | Three class-D digital amplifiers precision-tuned for the speaker's unique acoustic architecture power your sound experience. |
| Tweeters | Two angled tweeters create a crisp and accurate high frequency response and stereo separation. |
| Woofers | One midwoofer ensures the faithful playback of mid-range vocal frequencies and deep bass. |
| Microphones | The far-field microphone array uses advanced beamforming and multichannel echo cancellation for quick and accurate voice control and Trueplay tuning. Disconnect by toggling off the mic switch. |
| Adjustable EQ | Use the Sonos app to adjust bass, treble, and loudness. |
| Trueplay | This software measures the acoustics of the room then fine-tunes the EQ. Compatible with iOS and Android devices. |
| Details | |
| Dimensions (H x W x D) |
7.18 x 4.72 x 5.14 in 182.5 x 120 x 130.5 mm |
| Weight | 4.44 lb 2.02 kg |
| Finish | Matte; Available in Black or White |
| Controls | Play, pause, skip, replay, adjust the volume, mute your voice assistant, and group or ungroup Sonos products. |
| Bluetooth Button | Press to pair with a Bluetooth device. |
| Mic switch | Toggle off this switch on the back of the product to disconnect all power to the microphone hardware. |
| LED | Light on the product indicates connection, microphone activity, and mute status. |
| Power and Networking | |
| WiFi | Compatible with WiFi 6 for increased reliability. Connect to WiFi with any 802.11a/b/g/n/ac/ax 2.4 GHz/5 GHz broadcast-capable router. |
| Bluetooth 5.0 | Supports audio streaming from any Bluetooth-enabled device. |
| Voltage | 100-240V 50/60Hz internal power supply |
| USB-C | Connect an audio source using an auxiliary cable and the Sonos Line-In Adapter. Connect your router with an ethernet cable and the Sonos Combo Adapter. (All accessories sold separately.) |
| Apple AirPlay 2 | Works with AirPlay 2 on Apple devices iOS 11.4 and higher |
